So, what does a Virtual Assistant do?….

When I try to explain what a Virtual Assistant or ‘VA’ does, it’s never an easy task to box up and present succinctly and clearly. Like the old saying, ‘How long is a piece of string?’, a good VA can wear many hats and cover many aspects of business administration.

During my career, I have covered a vast array of admin tasks giving me, what I believe, a great deal of experience and skills. I’ve covered customer service, finance and accounts, complaints handling, sales and order processing, property management, project management to name a few. This, I feel, is the grounding for a resourceful assistant.

When someone says ‘What is a VA?’ I usually answer, it’s someone who takes all of the day to day stuff you don’t want to do or don’t have time to do and gives you back the time you need to concentrate on doing what you do best, running your business.

Some VA’s have a ‘Jack of all trades’ approach whilst others have a niche in a certain area. It really does depend on what you require as to the person you search for. What I can tell you is, there WILL be someone out there that can give you the assistance you need!

How do you think you would feel if you had an extra hour a day or a whole day a week to get back to concentrating on what makes your business? That’s where a VA comes in. We can work from anywhere we choose and when ever we are needed so there is a great deal of flexibility with outsourcing your admin.

Examples of support would be email and diary management, data input and CRM support, blogs and social media, presentations and proof reading, appointment handling, even arranging dry cleaning and dinner reservations. You name it, a good VA could probably turn their hand to anything!

So, if you think that a VA is what you have been looking for or if you have just had a light bulb moment and think that this is the solution for your business needs, get in touch! Even if it’s just for some advice on whether a VA is right for you.

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